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  <author>Michael Slater</author>
  <aux>The conference sessions at Web 2.0 Expo had a major emphasis on social media. I only attended a couple of these talks, about which I have brief comments below; at the end of the article, I have links to several others.</aux>
  <body>&lt;p&gt;The conference sessions at Web 2.0 Expo had a major emphasis on social media. I only attended a couple of these talks, about which I have brief comments below; at the end of the article, I have links to several others.&lt;/p&gt;

&lt;h2&gt;Social Media Marketing - why it fails and how to fix it&lt;/h2&gt;

&lt;p&gt;This one felt somewhat remedial to me, with the essential points being:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;Be authentic. You need to be a person, not just a representative of a company.&lt;/li&gt;
	&lt;li&gt;It's hard to change the marketing culture in an organization to deal well with social media. (A point that I was glad to gloss over, being in my tiny organization that doesn't have this sort of problem.)&lt;/li&gt;
	&lt;li&gt;It's a conversation. (If in doubt, go read The Cluetrain Manifesto.)&lt;/li&gt;
&lt;/ul&gt;
	
&lt;h2&gt;The Whuffie Factor&lt;/h2&gt;

&lt;p&gt;Taking a completely different approach to similar material, Tara Hunt gave what I found to be the most inspiring and engaging talk of the conference: The Whuffie Factor.&lt;/p&gt;

&lt;p&gt;Since both the slides and the video have been posted, I'll let her speak for herself.&lt;/p&gt;

&lt;h3&gt;Slides&lt;/h3&gt;
&lt;div style=&quot;width:425px;text-align:left&quot; id=&quot;__ss_1242483&quot;&gt;&lt;a style=&quot;font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/missrogue/whuffie-at-web-20-expo?type=powerpoint&quot; title=&quot;Whuffie at Web 2.0 Expo&quot;&gt;Whuffie at Web 2.0 Expo&lt;/a&gt;&lt;object style=&quot;margin:0px&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;param name=&quot;movie&quot; value=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=whuffiepresentation-090402205538-phpapp01&amp;stripped_title=whuffie-at-web-20-expo&quot; /&gt;&lt;param name=&quot;allowFullScreen&quot; value=&quot;true&quot;/&gt;&lt;param name=&quot;allowScriptAccess&quot; value=&quot;always&quot;/&gt;&lt;embed src=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=whuffiepresentation-090402205538-phpapp01&amp;stripped_title=whuffie-at-web-20-expo&quot; type=&quot;application/x-shockwave-flash&quot; allowscriptaccess=&quot;always&quot; allowfullscreen=&quot;true&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;/embed&gt;&lt;/object&gt;&lt;div style=&quot;font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;&quot;&gt;View more &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/&quot;&gt;presentations&lt;/a&gt; from &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/missrogue&quot;&gt;Tara Hunt&lt;/a&gt;.&lt;/div&gt;&lt;/div&gt;

&lt;h3&gt;Video&lt;/h3&gt;
&lt;object width=&quot;480&quot; height=&quot;360&quot;&gt;&lt;param name=&quot;allowfullscreen&quot; value=&quot;true&quot; /&gt;&lt;param name=&quot;allowscriptaccess&quot; value=&quot;always&quot; /&gt;&lt;param name=&quot;movie&quot; value=&quot;http://vimeo.com/moogaloop.swf?clip_id=3983571&amp;server=vimeo.com&amp;show_title=0&amp;show_byline=0&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1&quot; /&gt;&lt;embed src=&quot;http://vimeo.com/moogaloop.swf?clip_id=3983571&amp;server=vimeo.com&amp;show_title=0&amp;show_byline=0&amp;show_portrait=0&amp;color=00ADEF&amp;fullscreen=1&quot; type=&quot;application/x-shockwave-flash&quot; allowfullscreen=&quot;true&quot; allowscriptaccess=&quot;always&quot; width=&quot;480&quot; height=&quot;360&quot;&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br /&gt;&lt;a href=&quot;http://vimeo.com/3983571&quot;&gt;The Whuffie Factor: The 5 Keys for Maxing Social Capital and Winning with Online Communities (Tara Hunt)&lt;/a&gt; from &lt;a href=&quot;http://vimeo.com/steffan&quot;&gt;Steffan Antonas&lt;/a&gt; on &lt;a href=&quot;http://vimeo.com&quot;&gt;Vimeo&lt;/a&gt;.
&lt;br /&gt;&lt;br /&gt;
&lt;h2&gt;Other Social Media Talks&lt;/h2&gt;

&lt;h3&gt;Designing Social Interfaces&lt;/h3&gt;

&lt;img style=&quot;visibility:hidden;width:0px;height:0px;&quot; border=0 width=0 height=0 src=&quot;http://counters.gigya.com/wildfire/IMP/CXNID=2000002.0NXC/bT*xJmx*PTEyMzkxNjMwNDk1MjkmcHQ9MTIzOTI1MDk2MTA5NiZwPTEwMTkxJmQ9Jmc9MiZ*PSZvPWJmNmQ*NjE2YzQ*NDQ4YTdiNDk3ZjU*MDkzZmM1NDk*.gif&quot; /&gt;&lt;div style=&quot;width:425px;text-align:left&quot; id=&quot;__ss_1229890&quot;&gt;&lt;a style=&quot;font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/emalone/social-patterns-talk-web-20-version?type=powerpoint&quot; title=&quot;Social Patterns Talk - Web 2.0 version&quot;&gt;Social Patterns Talk - Web 2.0 version&lt;/a&gt;&lt;object style=&quot;margin:0px&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;param name=&quot;movie&quot; value=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialpatternstalk-web2-090331165811-phpapp02&amp;stripped_title=social-patterns-talk-web-20-version&quot; /&gt;&lt;param name=&quot;allowFullScreen&quot; value=&quot;true&quot;/&gt;&lt;param name=&quot;allowScriptAccess&quot; value=&quot;always&quot;/&gt;&lt;embed src=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialpatternstalk-web2-090331165811-phpapp02&amp;stripped_title=social-patterns-talk-web-20-version&quot; type=&quot;application/x-shockwave-flash&quot; allowscriptaccess=&quot;always&quot; allowfullscreen=&quot;true&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;/embed&gt;&lt;/object&gt;&lt;div style=&quot;font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;&quot;&gt;View more &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/&quot;&gt;presentations&lt;/a&gt; from &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/emalone&quot;&gt;Erin Malone&lt;/a&gt;.&lt;/div&gt;&lt;/div&gt;

&lt;h3&gt;Designing Social Websites&lt;/h3&gt;

&lt;div style=&quot;width:425px;text-align:left&quot; id=&quot;__ss_1236224&quot;&gt;&lt;a style=&quot;font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/cwodtke/designing-the-social-web-for-web20-expo?type=powerpoint&quot; title=&quot;Designing the Social Web (for Web2.0 expo)&quot;&gt;Designing the Social Web (for Web2.0 expo)&lt;/a&gt;&lt;object style=&quot;margin:0px&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;param name=&quot;movie&quot; value=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=designingsocialweb20low-090401174528-phpapp02&amp;stripped_title=designing-the-social-web-for-web20-expo&quot; /&gt;&lt;param name=&quot;allowFullScreen&quot; value=&quot;true&quot;/&gt;&lt;param name=&quot;allowScriptAccess&quot; value=&quot;always&quot;/&gt;&lt;embed src=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=designingsocialweb20low-090401174528-phpapp02&amp;stripped_title=designing-the-social-web-for-web20-expo&quot; type=&quot;application/x-shockwave-flash&quot; allowscriptaccess=&quot;always&quot; allowfullscreen=&quot;true&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;/embed&gt;&lt;/object&gt;&lt;div style=&quot;font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;&quot;&gt;View more &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/&quot;&gt;presentations&lt;/a&gt; from &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/cwodtke&quot;&gt;cwodtke&lt;/a&gt;.&lt;/div&gt;&lt;/div&gt;

&lt;h3&gt;Building Sites Around Social Objects&lt;/h3&gt;

&lt;object width=&quot;400&quot; height=&quot;300&quot;&gt;&lt;param name=&quot;allowfullscreen&quot; value=&quot;true&quot; /&gt;&lt;param name=&quot;allowscriptaccess&quot; value=&quot;always&quot; /&gt;&lt;param name=&quot;movie&quot; value=&quot;http://vimeo.com/moogaloop.swf?clip_id=4071624&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1&quot; /&gt;&lt;embed src=&quot;http://vimeo.com/moogaloop.swf?clip_id=4071624&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=0&amp;color=&amp;fullscreen=1&quot; type=&quot;application/x-shockwave-flash&quot; allowfullscreen=&quot;true&quot; allowscriptaccess=&quot;always&quot; width=&quot;400&quot; height=&quot;300&quot;&gt;&lt;/embed&gt;&lt;/object&gt;&lt;br /&gt;&lt;a href=&quot;http://vimeo.com/4071624&quot;&gt;Building Sites Around Social Objects (Web 2.0 Expo - Jyri Engestrom, Google)&lt;/a&gt; from &lt;a href=&quot;http://vimeo.com/steffan&quot;&gt;Steffan Antonas&lt;/a&gt; on &lt;a href=&quot;http://vimeo.com&quot;&gt;Vimeo&lt;/a&gt;.

&lt;h3&gt;Social Media Buyer's Guide&lt;/h3&gt;

&lt;img style=&quot;visibility:hidden;width:0px;height:0px;&quot; border=0 width=0 height=0 src=&quot;http://counters.gigya.com/wildfire/IMP/CXNID=2000002.0NXC/bT*xJmx*PTEyMzkyNTEwOTgxMjImcHQ9MTIzOTI1MTE4MTEzMyZwPTEwMTkxJmQ9Jmc9MiZ*PSZvPWJmNmQ*NjE2YzQ*NDQ4YTdiNDk3ZjU*MDkzZmM1NDk*.gif&quot; /&gt;&lt;div style=&quot;width:425px;text-align:left&quot; id=&quot;__ss_1245456&quot;&gt;&lt;a style=&quot;font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/socialmedia/social-media-buyers-guide-preview?type=powerpoint&quot; title=&quot;Social Media Buyers Guide Preview&quot;&gt;Social Media Buyers Guide Preview&lt;/a&gt;&lt;object style=&quot;margin:0px&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;param name=&quot;movie&quot; value=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=smbgfinw2e-090403122628-phpapp01&amp;stripped_title=social-media-buyers-guide-preview&quot; /&gt;&lt;param name=&quot;allowFullScreen&quot; value=&quot;true&quot;/&gt;&lt;param name=&quot;allowScriptAccess&quot; value=&quot;always&quot;/&gt;&lt;embed src=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=smbgfinw2e-090403122628-phpapp01&amp;stripped_title=social-media-buyers-guide-preview&quot; type=&quot;application/x-shockwave-flash&quot; allowscriptaccess=&quot;always&quot; allowfullscreen=&quot;true&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;/embed&gt;&lt;/object&gt;&lt;div style=&quot;font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;&quot;&gt;View more &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/&quot;&gt;presentations&lt;/a&gt; from &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/socialmedia&quot;&gt;socialmedia&lt;/a&gt;.&lt;/div&gt;&lt;/div&gt;

&lt;h3&gt;Beyond Buzz: Measuring a Conversation&lt;/h3&gt;

&lt;img style=&quot;visibility:hidden;width:0px;height:0px;&quot; border=0 width=0 height=0 src=&quot;http://counters.gigya.com/wildfire/IMP/CXNID=2000002.0NXC/bT*xJmx*PTEyMzkzODkzMDQ*MjMmcHQ9MTIzOTM4OTM4MjMyNCZwPTEwMTkxJmQ9Jmc9MiZ*PSZvPTBkZDRjNzZmYWEyNDQzOTFhODEyZTE3MzE2NWNkZDhj.gif&quot; /&gt;&lt;div style=&quot;width:425px;text-align:left&quot; id=&quot;__ss_1242672&quot;&gt;&lt;a style=&quot;font:14px Helvetica,Arial,Sans-serif;display:block;margin:12px 0 3px 0;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/kategn/beyond-buzz-web-20-expo-kniederhoffer-msmith-1242672?type=powerpoint&quot; title=&quot;Beyond Buzz - Web 2.0 Expo - K.Niederhoffer &amp;amp; M.Smith&quot;&gt;Beyond Buzz - Web 2.0 Expo - K.Niederhoffer &amp;amp; M.Smith&lt;/a&gt;&lt;object style=&quot;margin:0px&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;param name=&quot;movie&quot; value=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=web2-kn-ms-final-3-30-090402221335-phpapp02&amp;stripped_title=beyond-buzz-web-20-expo-kniederhoffer-msmith-1242672&quot; /&gt;&lt;param name=&quot;allowFullScreen&quot; value=&quot;true&quot;/&gt;&lt;param name=&quot;allowScriptAccess&quot; value=&quot;always&quot;/&gt;&lt;embed src=&quot;http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=web2-kn-ms-final-3-30-090402221335-phpapp02&amp;stripped_title=beyond-buzz-web-20-expo-kniederhoffer-msmith-1242672&quot; type=&quot;application/x-shockwave-flash&quot; allowscriptaccess=&quot;always&quot; allowfullscreen=&quot;true&quot; width=&quot;425&quot; height=&quot;355&quot;&gt;&lt;/embed&gt;&lt;/object&gt;&lt;div style=&quot;font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;&quot;&gt;View more &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/&quot;&gt;presentations&lt;/a&gt; from &lt;a style=&quot;text-decoration:underline;&quot; href=&quot;http://www.slideshare.net/kategn&quot;&gt;kategn&lt;/a&gt;.&lt;/div&gt;&lt;/div&gt;</body>
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